Frequently Asked Questions
How is Scribe different from other marketing and SEO software?
Scribe started out 3 years ago as simple SEO copywriting software that made one huge promise – to constantly evolve as the search engines did. Now, in the post-Panda/Penguin world, Scribe has become powerful content marketing software that takes into account that great search rankings are a lucrative result that comes from great, audience-optimized content and social media exposure.
Scribe’s content + social + search approach makes it absolutely one-of-a-kind. Our patent-pending algorithms and our continued commitment to constantly evolve the service ensure this will remain the case.
Take a look at what Scribe can do. Then, take Scribe on a risk-free test drive today. Scribe delivers the exact content marketing process that helped Copyblogger evolve from a simple blog into a software company with 100,000+ customers – and it will work for your business, too.
What languages does Scribe support?
Currently, Scribe works in the English language only. We are working toward upgrading Scribe to support other languages in the future.
How does the money-back guarantee work?
When you log in to your Scribe account after subscribing, you’ll see a top navigation option labeled Cancel My Account on each and every page. Click that link anytime to end your subscription, and you’ll never be charged again. Next, if cancelling during your first 30 days, ask for your money back on the very same page, and we’ll promptly return your money.
What’s an evaluation?
An “evaluation” is the term we use to describe each analysis of content using Scribe. Each time you analyze your pages or overall site content mix via the Scribe optimization algorithm, one evaluation is used.
Typically, it takes between 3 to 5 evaluations to fully optimize a page, although you will get more efficient the more you use Scribe. So, taking a conservative perspective, this is how each Scribe plan works out as far as amount of content optimized per month:
- Professional: 300 evaluations a month (around 75-100 pages or posts)
- Agency: 900 evaluations a month (around 180-300 pages or posts)
- Enterprise: Varies according to each custom plan
What’s included with my subscription?
- You get Scribe Web (with export, import, and publishing to WordPress, Joomla, and Drupal), plus the integrated Scribe for WordPress, and all future platforms and updates to each as long as you’re subscribed.
- You get technical support through the myScribe system.
- You get ongoing content marketing and SEO ebooks, webinars, and other educational resources that help you get even more out of Scribe.
I am a custom application developer, do you have an API?
Yes, our API supports most web service protocols including SOAP. Please contact us here if you are interested in using our API for your custom application.
What’s required to use Scribe?
Scribe Web is completely turn-key – we provide you a username and password when you subscribe. Once you’re logged in you can do research, content optimization, relationship and link building all from one place, then publish your content with the push of a button to WordPress, Drupal, or Joomla. You can also generate customizable optimization reports for clients with a click.
Scribe for WordPress requires our plugin (provided) and WP version 3.7 and later, plus the ability to enter a custom title tag and meta description. There are many WordPress themes and SEO plugins that allow you to enter a title tag and meta description, including the free All in One SEO Pack. You can check out all the Scribe compatible themes and plug-ins here.
Scribe for Microsoft Word makes our complete content marketing software system accessible right from the comfort of your favorite word processor. It includes all the power of Scribe’s keyword research and content analysis – as well as built-in custom Microsoft Word templates – to help you easily optimize all of your online content right from within the world’s most used word processing app.
Does Scribe Support Joomla?
Scribe for Joomla is available from JoomlaShowroom and is compatible with Joomla 2.5. Please note that while they have done an excellent job of integrating Scribe into Joomla, we do not directly support this plugin, but we do encourage you to use it for Joomla.
Where can I go for technical support?
Scribe subscribers have access to our online support helpdesk system at MyScribe, where you’ll be able to submit a ticket to our dedicated support team.
Does Scribe work on WordPress.com?
Unfortunately, Scribe is not compatible with WordPress.com (the hosted version of WordPress provided by Automattic). This is because WordPress.com does not provide users with the ability to install third-party plugins, which is required for the Scribe API to provide you with our service.
Your best bet is to use the free WordPress.org software with your own hosting provider. We recommend Synthesis managed WordPress hosting.
What if I need more evaluation credits?
Can I use Scribe on multiple websites?
Yes, your API key allows you to use Scribe to optimize content on as many websites as you’d like. Our license is by content evaluations and keyword searches performed and not by the number of websites.
Do you have an Affiliate Program?
Yes, we certainly do. Find out more here.
HELP! I still have questions!
No worries. Contact us here, we’re happy to help.